Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Doc Party. We are committed to providing a smooth and reliable shipping experience for our customers across the United States. Please review our shipping policy below before placing your order.

Order Processing

All orders are processed within 1–2 business days (Monday through Friday, excluding weekends and holidays).

After your order has been processed, you will receive a confirmation email containing your shipping details and tracking information.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Shipping Destinations

Currently, Doc Party ships within the United States.

We are working to expand our shipping services to additional countries in the future.

Shipping Times

Standard Shipping

  • Estimated Delivery: 3–7 Business Days

Expedited Shipping

If available, expedited shipping options will be displayed during checkout.

Please note that shipping times are estimates and may vary depending on your location, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and the shipping method selected.

From time to time, Doc Party may offer Free Shipping promotions on qualifying orders. Promotional offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive an email containing:

  • Shipping confirmation

  • Tracking number

  • Tracking link

Please allow up to 24 hours for tracking information to become available after shipment.

Incorrect Shipping Address

Please carefully review your shipping address before placing your order.

If you notice an error, contact us immediately.

If your order has not yet shipped, we will do our best to update the address.

Once an order has been dispatched, we are unable to change the delivery address.

Orders returned due to an incorrect or incomplete address may require additional shipping charges before they can be resent.

Lost, Delayed, or Stolen Packages

While we work with trusted shipping partners, occasional delays can occur.

Doc Party is not responsible for:

  • Shipping carrier delays

  • Weather-related delays

  • Packages marked as delivered by the carrier

  • Lost or stolen packages after confirmed delivery

If you experience a shipping issue, please contact us and we will do our best to assist you in resolving the matter with the shipping carrier.

Multiple Shipments

If your order contains multiple items, they may occasionally be shipped separately depending on inventory availability or warehouse location.

If this occurs, you will receive separate tracking information for each shipment.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

Include:

  • Your order number

  • Photos of the damaged package

  • Photos of the damaged item(s)

Our support team will review your request and work toward a suitable resolution.

Refused or Undeliverable Orders

Orders that are refused by the customer or returned to us because they were undeliverable may be subject to additional shipping fees.

Any applicable refund will be processed after the returned package has been received and inspected.

Holidays & Peak Seasons

During holidays, major sales, or other busy periods, shipping carriers may experience delays that are beyond our control.

We appreciate your patience and understanding during these times.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Doc Party

Email:
kakajie1@outlook.com

Phone:
+1 415-627-9389

We strive to respond to all customer inquiries within 24–48 business hours.

Thank You for Shopping with Doc Party

We appreciate your trust in Doc Party. Our goal is to deliver beautiful, high-quality women's partywear with reliable shipping and excellent customer service. Thank you for choosing us to be part of your special occasions.